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RETURNS

Our policy lasts 45 days from date of invoice. If 45 days have gone by since your purchase, unfortunately we can’t offer you a return.
To be eligible for a return, your item must be unwashed, unworn and unused and in their original condition that you received it. It must also be in the original packaging.

To complete your return, we require you to print and fill out a returns form which must be sent with the goods. We will notify you via email once we have received your goods and your return has been processed.

Return form link

Completed return form and items are to be sent to:

Zanari Returns
PO BOX 17
MANAHAN, 2200
NSW, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item to us, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please note for Items on Sale are not refundable or exchangeable if you have simply changed your mind (Faulty items may be returned within 30 days of receipt)